FAQ & Commonly Asked Questions

• ARAG / Delta Dental / Health Insurance / Medicare Items

How do I enroll in, or de-enroll from, the ARAG legal plan?
If you opted to maintain the ARAG legal plan upon retirement the monthly premium is automatically deducted from your pension check. To verify how the premium is being paid, you can call ARAG's Customer Care at 1-800-247-4184. To de-enroll from the ARAG legal plan, call the UC Office of the President (UCOP) 1-800-888-8267.
How do I obtain (or replace) a Delta Dental ID card?
Delta Dental provides a dedicated webpage just for UC: www.deltadentalins.com/uc. On this page you may register and, once registered, print an ID card. Note: you do not need an ID card when visiting a Delta Dental dentist, simply provide them your social security number. The dental office can use that information to verify your eligibility and benefits. However, if you still would like an ID card, you can print a customized ID card on demand. You must log in and click the "Eligibility & Benefits" tab to view your eligibility and benefits information and to print an ID card.
Since UCI is my secondary Health Insurance & Medicare is my primary Health Insurance, why am I charged a Copayment?
Medicare Insurance sets negotiated rates for services with each Health Insurance plan. Some services, such as an office visit, require a copayment. Other services have no copayments, such as diagnostic X-rays that you acquire from a provider who is in your network. Please consult your Health plan's Explanation of Benefits which lists their copayments for individual services.
Is my Medicare Part B reimbursement taxable?
The short answer? No. Medicare Part B reimbursement is not taxable. Although the reimbursement is shown as a separate line item on your benefit check, it is, in essence, part of UC’s contributions toward your UC sponsored medical plan. As such, it is not taxable and is not reported or shown on your annual 1099R.
Does being enrolled in Medicare affect monthly premiums for UC medical plans?
Generally, retirees and family members who enroll in Medicare have lower monthly premiums for their UC medical plan and may be eligible to receive a Part B reimbursement in their pension checks. The coordination between the UC medical plan and Medicare also results in greater coverage.
I am eligible for premium free Medicare Part A while my spouse who did not pay Social Security through their employer is not eligible. Since UC requires us both to enroll in Medicare, how can my spouse become eligible for Medicare?
Your spouse and your family members are eligible for Medicare through you. For additional information about how your spouse may qualify for Medicare, contact the Social Security Administration at 1-800-888-8267, or visit their website  www.SAA.gov.  When your family member qualifies, contact UC Customer Service at 1-800-888-8267 for instructions on how to enroll.

• Pension Items

How can I obtain proof of UC retirement or income?
Office of the President now uses The Work Number (a user-paid verification of employment database created by TALX Corporation to provide automated employment and income verifications). The Work Number reduces our risk of liability from providing erroneous or unauthorized information, and our employees receive the benefit of rapid verification completion, 24 hours a day, 7 days a week. For Commercial items (mortgage loan, auto finance, credit card, apartment lease, etc.) call 1-800-367-5690 and provide them with the Employer Code: 14736 and your Social Security Number.  For Social Services (Medicaid, SNAP, TANF, subsidized housing, etc.) call 1-800-660-3399 and provide them with the Employer Code: 14736 and your Social Security Number.  For a Customer Service representative for Retirees only call 1-800-367-2884.
Where do I look for my monthly earnings statements (Benefit Income Statement), once retired?
Go to ucnet.universityofcalifornia.edu/ and click on the AYS ONLINE button at the RIGHT side of the page and sign in. Once signed in you will see and be able to change your Benefit Income Statements (aka: pension check information), Direct Deposit banking information, Tax Statements (1099Rs, under Retirement and Savings), Federal and California Tax withholding allowances and amounts, Address, and Beneficiaries. If you have trouble with the website, call the UC Retirement Administration Service Center (RASC) at 1-800-888-8267.
How do I change my withholdings from my pension checks or my direct deposit bank information?
Go to ucnet.universityofcalifornia.edu/ and click on the AYS ONLINE button at the RIGHT side of the page and sign in. Once signed in you will see and be able to change your Benefit Income Statements (aka: pension check information), Direct Deposit banking information, Tax Statements (1099Rs, under Retirement and Savings), Federal and California Tax withholding allowances and amounts, Address, and Beneficiaries. If you have trouble with the website, call the UC Retirement Administration Service Center (RASC) at 1-800-888-8267.

• UCI Email / ID Card / Parking / Events / Financial Planning / General & Other

How do I access my UCI Email?
To access your UCI Email go to webmail.uci.edu and login with your UCInetID username and password. NOTE: If you cannot remember your password click on the link I forgot my password and supply your date of birth, the last four digits of your SSN, and your Emeritus/Retiree ID number (call the Emeriti/Retirees Center at 949-824-7769 if you don't remember your Emeritus/Retiree ID number.) If you have questions or problems, please call the UCI OIT office on campus at 949-824-2222.
I get too much SPAM at my UCI email address.
You may set your SPAM settings higher to block these emails by logging in here: www.oit.uci.edu/kb/where-can-i-set-up-spam-filters You are required to login with your UCInetID and password in order to change your SPAM settings & Filters. Also, please forward SPAM messages to Spam@uci.edu for evaluatation.
How does the Center for Emeriti & Retirees (CER) use my email address?
We (CER) do not share your email address or personal information with any other entity. You will only receive occasional emails and mailings from the UCI Center for Emeriti & Retirees (CER) regarding key information, discounts, and/or upcoming events that may be of interest to you.
How do I get a Emeritus/Retiree ID Card?
In order to take advantage of parking discounts, access the Library, sign up for extension classes, etc., please plan to visit our office to have a photo taken for your UC Irvine Emeritus/Retiree ID Card. We will be taking photos on most Tuesdays and Thursdays from 10-12 Noon. Please contact us at 949-824-7769 or via email retirees@uci.edu to set up a specific date and time.
Where can Retirees park on campus or at UC Irvine Health (the Medical Center)?
Free parking on campus is available at the University Club if you are attending an event being held there. You may also stop at any parking information kiosk to obtain day parking permits at a 50% discount rate. Alternatively, there are yellow parking permit dispensing machines in some lots where one may purchase a 1- or 2-hour parking permit for $1 and $2, respectively. Parking at UC Irvine Health requires all Visitors to park in the structure found off Dawn Way. There is a charge and the fee varies.
How can I find out about upcoming UCI Emeriti & Retirees events, like programs, walks, hikes, volunteer opportunities?
The CER website offers online information about upcoming events (programs, walks, hikes, volunteer opportunites, etc.) here: http://retirees.uci.edu/
How can I schedule a one-on-one Financial Planning Consultation?
Fidelity has Workplace Planning and Guidance Consultants available for one-on one meetings. With this service, UC can help retirees with their retirement income strategy. You can contact Fidelity directly at 1-800-558-9182. Or, you can schedule a meeting with a Planning and Guidance Consultant (or Attend an Educational Workshop). Once on the site, choose either "One-on-One Consultation" or "Attend a Workshop". Then click the orange "Continue" button. And then click the link for University of California and choose your location.
Where can families find help with an aging family member?
Currently there are no aging family programs available to retired faculty and staff through UC. However, Years Ahead (pilot program in 2013), a program available to employees, is available to the public. Years Ahead helps to assess your needs, evaluate, and select the right care for your family. Years Ahead provides in-home care, senior housing, memory care and hospice. They also help you understand costs and determine the best way to pay for senior care. Years Ahead has put together a variety of government and private insurance programs that cover senior care. Government Insurance programs include Medicare, Medicaid and Veteran's Long Term Care. Private sources include Medicare Supplemental Insurance and Medigap Insurance, Long-Term Care Insurance and Life Settlements. To provide the best of senior care, Years Ahead partners with Brookdale Senior Living, Emeritus Senior Living, Addus Healthcare and Lexington Place.